Listening to the Present, Designining the Future: A Guide to Deep Listening

This guide provides step-by-step guidance, practical tools, and hands-on experiences on the process of Deep Listening, including systems mapping, rapid ethnographic research, sensemaking and analysis. It aims to help development practitioners to add a community listening perspective to their programming, which can lay the groundwork for further portfolio design.

Thematic Area(s)
  • Public Sector Transformation
Type of Contribution

Manuals/Guidelines/Tools

Date of contribution

10/03/2023

Inclusion
  • Inclusion
Innovation
  • Innovation
  • System design
  • User-centric design