Listening to the Present, Designining the Future: A Guide to Deep Listening
This guide provides step-by-step guidance, practical tools, and hands-on experiences on the process of Deep Listening, including systems mapping, rapid ethnographic research, sensemaking and analysis. It aims to help development practitioners to add a community listening perspective to their programming, which can lay the groundwork for further portfolio design.
- Public Sector Transformation
Manuals/Guidelines/Tools
10/03/2023
- Inclusion
- Innovation
- System design
- User-centric design
