UNDP recognizes that a well-functioning and agile public sector is fundamental to delivering essential services—such as education, health care, social protection, and to manage public goods such as water, biodiversity, air quality, internet and Digital Public Goods in an inclusive and sustainable manner. However, today’s public institutions operate in an increasingly volatile, uncertain, complex, and ambiguous (VUCA) world, facing growing challenges that demand innovative solutions. To navigate these challenges, countries must transform public institutions, build new capabilities to address complex issues, strengthen governance and data systems to anticipate emerging risks, and design strategies that integrate technology and AI. Additionally, behavioral science can be leveraged to enhance citizen engagement, while partnerships with the private sector can drive innovation and mobilize financing for public services.
Supporting countries in addressing these challenges is a key priority for UNDP. Since the adoption of the High Impact Initiative (FutureGov), the Governance for Public Goods and Services (GPGS) oversees the programmatic development and coordination of FutureGov.
Working alongside partners at the global and regional levels, GPGS draws on the expertise of UNDP Global teams, Regional Hubs and Country Offices to advance policy discussions on public sector institutions. GPGS helps integrate technology, AI and behavioral science to enhance service delivery, ensure a people-centric approach, facilitate knowledge-sharing and support technical collaboration across countries and with partners such as research institutes, global and regional network of experts, civil society organizations, private sector, development partners and international financial institutions.
GPGS is currently working with UNDP country offices across all five regions towards:
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This website is produced to help inform discussions and support knowledge sharing on matters pertaining to innovation in the public sector. The content, analysis, opinions and recommendations contained herein do not necessarily reflect the views of the United Nations and its constituent organizations, including the United Nations Development Programme, the United Nations Department of Economic and Social Affairs or other UN organizations. Any omissions, inaccuracies and mistakes are the responsibility solely of the contributors. While we endeavor to keep the information up to date, the FutureGov portal content contributors, any of their affiliates, partners, employees or other representatives, make no representations, or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information or graphics contained on the website for any purpose. Any reliance you place on such information is therefore at your own risk. Under no circumstances will the United Nations Development Programme and the United Nations Department of Economic and Social Affairs or other UN organizations be liable for any consequence relating directly or indirectly to any action or inaction you take based on the information, services or other material on this website, nor will we be responsible for any damage or loss related to, the timeliness, accuracy, or completeness of the information, services, products, or other material on this website.
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