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AI-Powered Knowledge Bank

The FutureGov Knowledge Bank is an AI-powered dynamic hub of practical tools, applied research, and case studies designed to generate solutions around Public Sector Inclusion, Integrity, and Innovation.

Hello, World: Artificial Intelligence and its use in the public sector

This paper provides an overview of the opportunities and challenges associated with the use of artificial intelligence in the public sector. It explores how governments can use AI to improve policymaking, decision-making, citizen engagement and public service delivery while addressing ethical, institutional and technical risks. The paper provides practical guidance on responsible experimentation, inclusive design, accountability, data governance, institutional capacity and preparing for the longer-term implications of AI.

Thematic Area(s)
  • Public Sector Transformation
Type of Contribution

Policy paper

Date of contribution

21/11/2019

Inclusion
  • Inclusion
Integrity
  • Integrity
  • Ethics in public administration
  • Transparency
Innovation
  • Innovation
  • Artificial intelligence
  • User-centric design

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