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The FutureGov Knowledge Bank is an AI-powered dynamic hub of practical tools, applied research, and case studies designed to generate solutions around Public Sector Inclusion, Integrity, and Innovation.

Listening to the Present, Designining the Future: A Guide to Deep Listening

This guide provides step-by-step guidance, practical tools, and hands-on experiences on the process of Deep Listening, including systems mapping, rapid ethnographic research, sensemaking and analysis. It aims to help development practitioners to add a community listening perspective to their programming, which can lay the groundwork for further portfolio design.

Location
  • Global
Date of publication

10/03/2023

Document Category
  • Inclusion
  • Integrity
  • Innovation
  • Service delivery (specify sector)

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